🛡️ Support Policy

Last updated: July 16, 2026

📌 Lifetime updates + continuous support. All deliverables are yours to keep forever, with every future update included at no extra cost. If you have questions about your purchase, just email us.

How to get support

Email lwy907919@gmail.com
Include your order number + a clear description of the issue
We respond within 24-48 hours
Structural feedback is prioritized in the next update

What's covered

All paid deliverables — usage questions and setup help
Download / access issues
Update notifications (automatic for all buyers)
Suggestions for new content and improvements

What's not covered

Custom development (billed separately)
White-label / agency partnership negotiations (use enterprise contact)
Refund requests (all sales final — see below)

Refund policy

All sales are final. We don't offer refunds because:

Digital products are delivered instantly and can't be returned
Lifetime updates are part of every purchase — you keep getting value
If something's missing or wrong, we'll fix it or give you extra content

Before you buy: Review the FAQ on the product page. If you're still unsure, contact us first — we'll honestly tell you whether the product fits.

Disputes

If you dispute a charge with PayPal / your bank before contacting us, we'll defend the dispute with the receipt and access logs. This is standard practice and rarely escalates.

TL;DR: Lifetime updates + email support. We don't do refunds, but we make every purchase worth it.

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